Free-2-Travel Pty Ltd; ABN: - 96 1010 233 569 (‘We’, ‘our’, ‘us’ or ‘NBG Rewards’) understands your privacy is important and this Privacy Policy reflects our commitment to protecting your privacy.

Like many organisations, we are required to comply with the National Privacy Principles set out in the Privacy Act. This policy describes how we will deal with your personal information in compliance with the Act.

TYPE OF PERSONAL INFORMATION COLLECTED BY NBG REWARDS
We collect personal information necessary for the purposes of conducting our business. This may include but is not restricted to your name, address, date of birth, gender & contact details including phone, fax & email. We do not usually collect sensitive information.

METHODS NBG REWARDS USES TO COLLECT PERSONAL INFORMATION
We collect personal information in different ways including through:
• personal contact with you by telephone, email & facsimile
• credit applications
• partnership program forms via the NBG Rewards website
• business activities or events
• public domain information
• third parties including but not restricted to recruitment agencies

We may also use information collected from you to inform you of news or other products and services available from NBG Rewards including by electronic communications. Generally we will not collect any personal information about visitors to the website except when they knowingly provide it

HOW WE USE & DISCLOSE YOUR PERSONAL INFORMATION
We will only use and disclose your personal information for the purpose it was collected or as allowed by law. If we want to use or disclose your personal information for any other purpose, we will first seek your consent unless we are not required to by law.

We will usually only use or disclose your personal information to:-
• supply you with goods, services or information at your request
• help us improve our website, marketing, goods and services
• other organisations that help us in our business, such as NBG Rewards sponsors or business partners and associates, mailing houses, courier companies, event organisers, IT contractors, lawyers and accountants
• tell you about our range of products and services and any new developments, offers or events we think may interest you
• credit reference and reporting agencies and other credit providers where permitted by law
• any organisation that we approach on your behalf to offer finance to you
• other parts of our corporate group to help us develop and promote our other products and services and to provide improved customer service

If you no longer wish to receive our marketing material please notify us.

HOW TO ACCESS PERSONAL INFORMATION ABOUT YOU?
Please contact our Privacy Officer if you would like to access personal information we hold about you. We will give you access unless we are allowed or required by law to refuse it. We may charge a reasonable fee for providing you access.

If you believe personal information we hold about you is inaccurate or incomplete please advise our Privacy Officer. We will then take reasonable steps to correct it.

In certain circumstances, we may refuse to give access to your personal information or amend it. Usually we will explain why.

SECURITY & QUALITY OF YOUR INFORMATION
We will take reasonable steps to keep your personal information secure, accurate, complete and up-to-date. If we no longer require your personal information, we will take reasonable steps to destroy or de-identify it.

Please help us keep your information accurate, current and complete and keep us informed of any changes to your personal information.

We do not take responsibility for the security of information which is outside our control such as when it is sent by post, courier, facsimile or over the Internet.

CHANGES TO THIS POLICY
To keep up with regulatory, technical and business change, we may amend this policy from time to time by publishing the updated policy on our website [insert link]. Please visit our website regularly to keep up-to-date with any changes.

PRIVACY OFFICER
For further information, problems or complaints regarding our information handling practices, please contact our Privacy Officer at: privacy@fasarewards.com

Head Office: 8 Hudson Street Hamilton NSW 2303
Postal Address: P.O. Box 575, Hamilton NSW 2303
Ph: 1300 730 050
Fax: +61 2 49624055
Email: privacy@fasarewards.com